How to change my contact details?

Omni Banque is committed to providing a convenient and user-friendly banking experience for its customers. One important aspect of this is ensuring that your contact details are up to date. Whether you need to change your email address, phone number, or physical address, Omni Banque offers a self-service portal that allows you to make these updates easily and securely.

Changing your contact details through the Omni Banque self-service portal involves a simple and straightforward process. Follow the step-by-step guide below to update your information:

Step 1: Accessing the Self-Service Portal

First, log in to your Omni Banque online banking account. Once you are logged in, navigate to the self-service portal section. This is typically located in the account settings or profile section of the online banking platform.

Step 2: Locating the Contact Details Section

Within the self-service portal, you will find a section specifically dedicated to managing your contact details. Look for "Change Contact Details."

Step 3: Updating Your Contact Details

Click on the appropriate option to access the contact details update form. Here, you will be able to make changes to your email address, phone number, address, or any other relevant contact information. Fill in the required fields with the updated information.

Step 4: Verification Process

After submitting the updated contact details, Omni Banque will initiate a verification process to ensure the security of your account. This verification process typically involves confirming your identity through various security measures. This may include entering a one-time password sent to your registered email or phone number, answering security questions, or providing additional documentation if necessary.

Step 5: Confirmation and Completion

Once your updated contact details have been verified and approved, you will receive a confirmation message from Omni Banque. Your new contact information will then be reflected in your account profile.

It is important to keep your contact details up to date with Omni Banque to ensure that you receive important notifications, alerts, and communication from the bank. By utilizing the self-service portal, you can easily manage and update your contact information at your convenience.

Please keep in mind that the self-service portal may have some variations depending on Omni Banque's online banking platform. If you come across any challenges or have any more questions, don't hesitate to contact Omni Banque's customer support. They will be more than happy to help you!